A Funny Thing Happened at The Closing Table That Was No Fun

The easiest part of my job is my customers

closing. There is usually a feeling of excitement in the room from both the buyers and the sellers. The closing is when it all comes to gather and both the buyer and seller are starting a new chapter in the book of their lives. Everyone exchanges pleasantries and house keys and quite often we share a few laughs.

Last week a funny thing happened at a closing that quickly turned from funny to annoying and by the time I was walking out the door I was down right peeved.  Was it the buyer? No. Was it the Seller? No. It was the agent on the other side.  The moment I sat down I was asked questions about my former franchise and how long I was with them. The other agent is currently with the same franchise that I was formerly with. Why did you leave? Not all offices are the same. We have great education (i know. i taught classes there) and on and on and on. It took about 30 seconds for me to realize this agent was trying to recruit me and all I could think was "he drank the kool-aid" 

All this took place while his customers were 

signing their paperwork. The agent didn't once let off me and give any attention to their customer. I made it very clear I was not interested in that franchise or moving my business. I made that clear multiple times. When the closing ended I stood to shake their hand and their final comment was "I'm going to go ahead and have my office contact you". I stopped in my tracks and replied. "Please don't. I'm happy where I am and will not be moving".  I didn't let it ruin my day but as you read this I think it's obvious that the whole recruiting at the closing table really annoyed me. Stop worrying about your profit sharing and focus on your customer.

written by Michael J. Gallo